【The Ultimate Guide】How to Ride the Shinkansen from Nagoya Station: A Step-by-Step Manual for First-Timers

Nagoya Station is a vital hub on the “Tokaido Shinkansen,” Japan’s main artery connecting Tokyo, Kyoto, and Osaka. While the Shinkansen is famous for being incredibly punctual and comfortable, the station layout and ticketing system have unique rules that can be confusing for first-time visitors.

This guide covers everything from preparation to disembarking, ensuring a smooth experience for all travelers, including those visiting for the 2026 Asian Games.

Step 1: Choose the Right Train: Nozomi, Hikari, or Kodama

There are three types of Shinkansen on the Tokaido Line, categorized by the number of stops they make.

NOZOMI (The Fastest — Stops only at major cities) The most frequent and fastest service, connecting Tokyo, Nagoya, Kyoto, and Shin-Osaka. It takes about 1 hour 40 minutes to Tokyo and 50 minutes to Shin-Osaka.
HIKARI (The Semi-Express — Stops at major and mid-sized cities) Slower than Nozomi but faster than Kodama. It is the most popular choice for JR Pass holders who want to travel quickly.
KODAMA (The Local — Stops at every station) This is essential if you are visiting smaller scenic spots like Atami or Mishima. It takes the longest time but covers every single Shinkansen stop.

Step 2: Nagoya Station Layout and Using the Two Main Gates

While Shinkansen gates are located on the West (Taikodori) side of Nagoya Station, there are actually two main entrances. Choosing the right one based on your Car Number is a professional tip for navigating the crowds.

Shinkansen WEST Gate (Closest to Cars 1–8) Located right by the West Exit (Taikodori side). This is perfect if your seat is in Cars 1 through 8 (toward Osaka/Hakata). The “Silver Clock” (Gin-no-Tokei) is right in front of this gate, making it a great meeting spot.
Shinkansen NORTH/SOUTH Gates (Closest to Cars 9–16) Located along the Central Concourse (the main indoor walkway). These gates provide the fastest access to the eastern end of the platform (toward Tokyo). If you are coming from the “Golden Clock” (Kin-no-Tokei), use these gates.

Step 3: Buying Your Ticket (Counter vs. Vending Machine)

1. Where to Buy

JR Ticket Office (Midori-no-madoguchi): Staffed counters where you can speak with an agent in English. This is recommended if you have complex transfers or large luggage.
Ticket Vending Machines: These have an “English” button in the top right corner. They are faster than the counters and accept major credit cards.

2. Key Choices

Seat Class: Choose between the standard Ordinary Car or the premium Green Car (more legroom and quieter).
Reserved Seat: Guarantees you a specific seat. Recommended for peace of mind.
Non-Reserved Seat: Cheaper, but seating is first-come, first-served.

[Ultimate Guide] How to Navigate Nagoya’s Public Transport Alone: 5 Steps to Reach Your Destination W｜ごきげん投資家-”philipp”

Step 4: Confirm Your Platform and Direction

Before heading up the escalator, check the electronic display boards for your Track Number.

Tracks 14 & 15: 【Bound for Tokyo】 For trains heading to Shizuoka, Shin-Yokohama, Shinagawa, and Tokyo.
Tracks 16 & 17: 【Bound for Kyoto, Osaka, & Hakata】 For trains heading to Kyoto, Shin-Osaka, Okayama, Hiroshima, and Hakata.

Confirm your train number (e.g., Nozomi 32) and track number before going up.

Step 5: Car Numbers and Important “Non-Reserved” Rules

1. Car Layout

The Shinkansen is a long, 16-car train.

Car No. 1: Located at the West end of the platform (toward Shin-Osaka/Hakata).
Car No. 16: Located at the East end of the platform (toward Tokyo).

2. The “Non-Reserved” Vehicle Trap

Usually, non-reserved seats are in Cars 1–3, but there are exceptions:

Full Reservation Periods: During peak seasons (New Year, Golden Week, Obon), some Nozomi trains become Reserved Only, meaning there are NO non-reserved cars.
Always Check: Look at the digital signs on the platform. They will display “Non-reserved: Cars 1-3.” If you are unsure, ask a station staff member.

Step 6: Passing the Gate and Onboard Etiquette

1. How to Use the Ticket Gate

If you have two tickets (Basic Fare and Super Express), insert both tickets together into the slot at the same time.

CRITICAL: Don’t forget to pick up your tickets as they pop out! You will need them to exit the gate at your destination.

2. Smartphone & Phone Call Rules

Japanese culture values silence on the Shinkansen.

No Calls in Seating Areas: Talking on the phone at your seat is considered rude. If you need to make or take a call, move immediately to the “Deck” area (the space between the cars).
Silent Mode: Always keep your phone on silent mode. Use headphones for music, videos, or games.

3. Oversized Luggage

If the total dimensions of your suitcase (L+W+H) exceed 160cm, you MUST reserve a “Seat with Oversized Luggage Area.” Bringing it without a reservation will result in a 1,000 JPY fee.

Step 7: After Boarding and Preparing to Exit

1. Finding Your Seat

Seat numbers are labeled on the edge of the overhead racks. They consist of a row number and a letter (e.g., 12-A).

Seats A and E are window seats. If you are heading to Tokyo on a clear day, choose Seat E for a stunning view of Mount Fuji!

2. Don’t Miss Your Stop!

The Shinkansen stops for only about a minute at most stations.

Announcements: An English announcement (“We will soon make a brief stop at…”) will play a few minutes before arrival.
Prepare Early: When the announcement plays, gather your luggage and move to the doors immediately.

Step 8: Facilities and 2026 Asian Games Advice

1. Amenities

Toilets: Located in the deck area of every other car (odd-numbered cars).
Wi-Fi: “Shinkansen_Free_Wi-Fi” is available.
Outlets: All seats have power outlets on the newer “N700S” trains. On older models, they are usually only at window seats.

2. Advice for the 2026 Asian Games

Nagoya Station will be extremely crowded during the games.

Book in Advance: Use the “Smart EX” app or website to book and change seats on your phone to avoid long lines at the ticket office.
The “Ekiben” Experience: Don’t miss out on “Ekiben” (Train Lunch Boxes) inside the Shinkansen gates. Trying the local Nagoya “Miso-Katsu” or “Hitsumabushi” bento while watching the scenery fly by is a quintessential Japanese experience.

Conclusion

Navigating the Shinkansen at Nagoya Station is incredibly efficient once you know the rules. We hope this guide helps you travel with confidence and enjoy the breathtaking views of Japan!

Have a wonderful trip on the Shinkansen!